9i9 — Cricket Markets, Live Casino and Slots for Bangladesh

Get from Registration to Deposit in Four Steps

Setting up an account on 9i9 follows a short, ordered path. Each step has a clear field or confirmation screen so you always know where you are in the process. First, open the registration form and fill in your mobile number and a password you will use to sign in later. Second, verify your number through the one-time code sent to your phone. Third, complete the identity fields in your profile so your account is ready for cashier access. Fourth, open the cashier, choose your preferred payment corridor, and follow the on-screen instructions to move funds into your 9i9 balance. If any step shows an error message, the screen will indicate which field needs attention before you can continue.

1. Register with Your Mobile Number

   Open the account creation form on 9i9 and enter your mobile number along with a password you choose. The form shows which fields are required. Submit, and a verification message is sent to the number you provided.

2. Verify and Complete Your Profile

   Enter the verification code from your phone to confirm the mobile number. Some account types will ask for a name or additional identity field — complete what is shown on screen. Partial profiles may restrict cashier access until the required fields are filled.

3. Choose Upay or Bank Transfer

   Go to the Cashier section in your account. Select Upay or Bank Transfer from the available deposit methods. The screen shows the amount range for that method. Enter an amount inside that range before confirming.

4. Confirm Deposit and Check Balance

   Complete the transfer in your Upay wallet or banking app, then return to your 9i9 account page. The deposit record in your transaction history will update. Your header balance reflects the credited amount once processing is complete.

Reach 9i9 Support from Inside Your Account

Support on 9i9 is reached through the chat icon in the footer of any page, including when you are inside the lobby or the cashier. If the chat icon is not immediately visible, scrolling to the very bottom of the current page will bring it into view. When you open a chat session, the agent will ask for your registered mobile number to locate your account quickly, so have that ready before describing your question. For issues related to a specific transaction, copying the reference number from your transaction history before contacting support allows the agent to check the record without delay. Email support is also listed in the Help section of your account for queries that do not require an immediate reply.

• Live Chat

  The chat icon sits in the footer of every page on 9i9, including inside the cashier and lobby. Open it, describe your issue, and include any reference numbers from your payment app.

• Account Settings Self-Service

  Password resets, mobile number updates and notification preferences are managed from the Account Settings page inside your signed-in session.

• Transaction History Record

  Every deposit and withdrawal on 9i9 is logged in the Transaction History section of your account. You can filter by date or method to find a specific entry and screenshot or copy the reference for your own records.

Account Controls Available Inside Your 9i9 Session

Managing how you use the 9i9 platform starts inside your account settings. The controls available to you are shown in the Account Settings section once you are signed in — these include session management, notification preferences and access to your full transaction history.

• Transaction History

  Every deposit and withdrawal is logged in real time in your account's Transaction History section. Filter by date, method or status to find specific entries. You can screenshot any record for your own files.

• Account Settings Controls

  Session preferences, notification settings and personal account details are all managed from the Account Settings page inside your signed-in session. Changes take effect immediately for most fields. If a setting requires identity verification before it can be changed, the page will prompt you through the required step before saving the update.

• Regional Access and Eligibility

  9i9 is available in eligible regions subject to local law. If you are accessing from Bangladesh, check the Terms and Conditions page for the specific eligibility conditions that apply to your account type.

• Support for Account Queries

  For questions about account controls, payment corridors or access restrictions, the chat support route is available from the footer icon on any page. Bring your account reference or transaction ID to speed up the response. Support handles queries about Upay and Bank Transfer specifically, as well as general account and eligibility questions for Bangladesh accounts.